Legal & transparency

Complaints Policy

Last updated: 23 September 2026

How to complain

Email hello@geekcenteruk.online with the subject “Complaint” or call 0330 620 3598.

What to include

Your name and preferred contact details.
The page or information you are complaining about.
What you believe is inaccurate or unsatisfactory.
Any provider source or evidence that helps us check the issue.

What happens next

We will review the issue, check the relevant page and source information, and respond as reasonably practicable. Where deal information is materially inaccurate, we aim to correct or remove it promptly.

Provider complaints

If your complaint concerns a mobile contract, billing, network coverage, account access, handset delivery or a provider decision, you should contact that provider directly because GeekCenterUK does not control provider accounts or contracts.

Important independent website disclaimer: GeekCenterUK is an independent mobile deals information and comparison website operated by PRESLEY ARON E GRUEBEK, 3762 Century PL APT 1401, Fort Worth, TX 76133-4126, United States. GeekCenterUK is not a mobile network, the official website of any mobile network, or a network customer-service, billing or account-support department unless a specific relationship is expressly stated on the relevant page. Provider names and trademarks are used only to identify publicly advertised products or sources and remain the property of their respective owners. Prices, availability, eligibility, credit decisions, coverage, trade-in values and contract terms are controlled by the relevant provider or authorised seller and may change. Always confirm the final price and contract documents directly with the provider before ordering. Calls to 0330 620 3598 reach GeekCenterUK, not a mobile network.

Call 0330 620 3598